Paper-Based Fuel Queue Scheduling Pilot🌐ⵙⵖⵓⵏ

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Malawi faces severe fuel shortages, leading to long queues and rising costs for drivers and businesses. A simple paper-based queue schedule could help reduce wasted time and stress

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A single fuel station in Lilongwe agrees to trial a paper-based queue schedule for one week. Station staff or a volunteer maintains a visible sign-up sheet with hourly slots. Up to 10 drivers per hour can sign up. The pilot is limited to 70 drivers per day. The operator records actual wait times and participant feedback. Unvalidated hypothesis; full brief: /blog/fuel-shortages-push-malawians-into-endless-queue-2026-11-01 Source: ⴰⵙⴽⵓⴷⵓ

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Drivers, motorcycle taxi operators, and fuel station staff in Lilongwe experiencing long wait times due to fuel shortages.

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Test whether a paper-based schedule reduces average wait times and perceived stress compared to unmanaged queues. Hypothesis: Scheduled slots lower idle time by at least 30% for participants. Proposed validation: Proposed pilot target: At least 50% of scheduled drivers report a reduction in wait time of 30% or more compared to previous unmanaged queues, measured over 7 days. Baseline: average wait time before pilot, collected from participant recall and direct observation.

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